Kharigoo

Terms and Conditions

These general terms and conditions of business are applicable to bookings made directly with Khari-goo Ltd t/a Khari Goo Travel (herein known as “Khari Goo”)

Booking Terms and Conditions

In order to confirm our clients’ reservation, Khari Goo requires a 50% deposit payment at the time of making your booking. Failure to do so will result in your reservation automatically being cancelled. The balance of payment is due 60 days prior to travel (the commencement date of your itinerary). If you do not pay in full by the due date Khari Goo reserves the right to treat your booking as cancelled and charge you a cancellation fee in accordance with our Cancellation Policy. Bookings made within 60 days prior to travel are subject to full prepayment at the time of confirming the reservation. Additionally, bookings made within 14 days prior to travel, are subject to full
payment by credit card. Bookings for the Festive Season, defined as 20 Dec- 15 Jan annually, require the balance of payment 120 days prior to travel.  Any supplier specific conditions that vary from the above will apply.

Please note that should you have been quoted in foreign currency and wish to settle payment the rate of exchange on the day that the transaction is processed will be used to determine the equivalent Naira amount with any resulting foreign exchange differences or bank charges being for the client’s account.

Clients are welcome to settle payment by means of a bank transfer – in this instance the amount will be converted by your bankers on presentation of our invoice. It is the client’s responsibility to inform and instruct their bankers that the net invoice amount must equal the funds clearing into the Khari Goo’s bank account and that ALL bank charges are for the client’s account.

Flight Terms and Conditions

Please note that in the event of flights being booked and secured by Khari Goo on behalf of the client less than 30 days prior to travel, payment is required by credit card because of the time delay of securing funds to us when paying by bank transfer. Flight reservations require 100% deposit in order to confirm the booking and are 100% non  refundable. Khari Goo Travel cannot be held liable or responsible for any delays or cancellations due to weather, air traffic control or technical delays. Any amendment to a booking within 72 hours that is not a cancellation will attract charges. When booking flights with Khari Goo Travel, we require the full names of passengers as printed on the
passports and will not accept changes once tickets are issued. It is a security procedure which will ensure there are no discrepancies. Khari Goo Travel accepts no responsibility for incorrect passport numbers or incorrect spelling of full names. Please ensure that you provide accurate information to your Travel Consultant.

Cancellation Policy

Our Standard Cancellation Policy: 25% of total cost is forfeited if cancelled up to 61 days prior to travel, 100% of total cost is forfeited if cancelled 60 days or less prior to travel.

Festive Season Cancellation Policy (17 Dec- 15 Jan annually): 50% of total cost is forfeited if cancelled up to 121 days prior to travel, 100% is forfeited if cancelled 120 days or less prior to travel. Any of the suppliers specific conditions that vary from the above will apply.

Groups and Meetings Incentives Conferences Events (MICE) Cancellation Policy: applicable cancellation terms will be displayed on invoice.

The re-scheduling (i.e. changing dates of travel) or reduction of number of rooms or services from date of confirmation (deposit payment) of the booking will also be regarded as a cancellation and the above cancellation fees will apply.

Cancellations must be sent in writing to Khari Goo Travel. Cancellations shall only be effective from the date of receipt of cancellation by Khari Goo Travel. Any cancellations made, in terms of this Cancellation Policy shall be subject to bank fee deductions.

Khari Goo Travel reserves the right to cancel any booking at its sole and absolute discretion, without prior notification in instances where this is unavoidable. However, in that case Khari Goo Travel agrees to refund all monies already paid by the client. This shall be Khari Goo Travel´s sole responsibility to the client and no claim for any
damages, howsoever arising, shall accrue against Khari Goo Travel.

Applicable Law

All bookings are deemed to have been concluded, maintained and controlled in Nigeria and as such, the laws of the Nigeria and the jurisdiction of Nigeria govern any bookings and subsequent contracts entered into between Khari Goo Travel and our clients.

Costs

Khari Goo Travel quotations are based on anticipated costs and are subject to amendment. Should these anticipated costs increase due to circumstances outside the control of Khari Goo Travel, increased costs cannot be passed onto Khari Goo Travel and the company will not take responsibility.

Travel Insurance

We highly recommend that our customers take out travel insurance. This will cover you for medical expenses, lost luggage, air fares or cancellation expenses.

Passports and Children

It is the client´s sole responsibility to ensure that passports, visas, health certificates, proof of vaccinations and any other documentation required are all in order for the countries to be visited. Please note that your passport must have two consecutive side by side blank visa pages (i.e. a left and right hand page). Should your passport not comply with these requirements, you will either not be permitted to board the aircraft or risk deportation on arrival at your destination. Furthermore, please note that passengers entering many African countries (included but not limited to South Africa, Botswana and Zambia) must have passports valid for at least 6 months after the date of re-entry into
their home country. Please note the requirements for children too. A parent travelling with children, without the other parent, will need a police certified letter from the absent parent. For the latest advisory please visit the Department of Home Affairs website.

Responsibility

Khari Goo Travel acts only as agent in regard to travel and assumes no liability for injury, damage, loss, accident, delay, war, insurrection, revolt or other civil uprising, other military action, strikes or any Act of God occurring in either the country of origin, destination or through passage, or for any reason whatsoever, or through the acts or
default of any company or persons engaged in conveying or accommodating the client.
They cannot accept any responsibility for losses or additional expenses due to delay or changes in air schedules or other causes. All such losses or expenses will be the responsibility of the client. Khari Goo Travel may not be held responsible for any loss or damage to the client’s luggage. The acceptance of final documents, vouchers or tickets
shall be deemed to be consent to the above conditions.

Detailed description of goods and/or services

KHARI GOO TRAVEL is a luxury tour operator that creates and markets inbound and outbound tours in Nigeria.

Customer privacy policy

KHARI GOO TRAVEL shall take all reasonable steps to protect the personal information of users in line with the GDPR.

Payment options accepted

Payment may be made via Visa and MasterCard credit cards or by bank transfer into the KHARI GOO TRAVEL bank account, the details of which will be provided on request.

Variation

KHARI GOO TRAVEL may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Khari Goo limited AND Kharizonez ltd trading as Khari Goo Travel and with registration number XXXXXXXX and Director XXXXXXXX.

KHARI GOO TRAVEL contact details

Support: info@kharigoo.com

Support Telephone number provided in e-mail and enquiry form.

Updating of these Terms & Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website.

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